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Live session and video providers

Use your own live session and video provider accounts.

An installation comes with a default provider for live sessions and another for video. Two pages let your organisation use its own accounts instead, so meetings and videos live where you pay for them and hold your agreements. Both are under Integrations in site administration.

Only one account can be on at a time for each, and each page shows whether it is on, whether a credential is stored, and when it last changed. Credentials are sealed when saved and never shown again. To replace one, enter every field; to keep it, leave them all empty. Remove deletes the stored credential and the organisation uses the installation’s provider again.

Live sessions

/admin/integrations/meetings connects the organisation’s own account with one of these:

Provider What Quire does with it
BigBlueButton Creates sessions on your server, gives learners signed join links, reads back recordings and attendance
Zoom Creates meetings through a server to server app, reads back recordings and the participant report
Microsoft Teams Creates Teams online meetings through Microsoft Graph, reads back transcripts, recordings and attendance
Google Meet Creates Meet spaces through the Meet API, reads back transcripts and the participant report
Jitsi Gives learners a signed token to a room on your deployment; Jitsi cannot report who attended, so attendance is recorded by hand

Each provider asks for its own credentials (a server address and secret, or an app or service account), and shows the address on your Quire site that the provider’s webhook should call. Complete the provider’s side first, then enter the values here.

A live session keeps the provider it was first scheduled with, and meetings already scheduled stay in the account that made them. Change accounts when no session is waiting.

Data region

For each account you state where it holds meeting data, by ticking every region it processes meetings in. The provider cannot say, so this is your statement. If your organisation is pinned to a data region, an account is used only when the regions you stated include it, or when a derogation under Compliance covers it. If the organisation is not pinned, every account may be used, but it is worth stating the regions anyway in case that changes.

Video

/admin/integrations/video does the same for videos with Cloudflare Stream, Mux or Bunny Stream. Uploads go to your account and learners watch through signed playback from it. The setting applies to videos uploaded after you switch it on; videos already uploaded keep playing from where they are. Using your own video provider needs a plan that includes it (see plan and billing). Until you switch one on, videos use the installation’s own: a provider it configures, videos processed by the installation, or videos played as uploaded.

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